However, it is important to emphasise that “not all cases can be refunded”. Find below the cases and the amount that can be refunded in any case.
Major causes or technical defect
In all cases where Ferry Berisha or Dragobia Boat will not be able to operate due to major reasons or technical failure, you will be notified in advance on your email address and will get a refund of 100%
Cancellation or date changes 24h before
If you like to change the travel date or cancel it more than 24 hours before start, it will cost 10% of your total price ( 90% will be refunded via PayPal ). This is valid for every reason you may have.
Payment cannot be refunded.
Gueshouse cancellation policy
All the requests later that 5 days before arrival cannot have a refund.